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About Octagon Facilities Management

Our Story

Octagon Facilities Management was incorporated as the Managing Director, Kieran Lake believed he and his team could add a real difference to the industry.

Having worked at a senior level at other security providers, complimented by a career within the real estate industry where he operated as a client Kieran was able to fully appreciate the complexities of delivering a value for money service from both sides.

Kieran has always adopted a fresh and innovative approach to all operational and indeed commercial activities and it is this approach that has been sorely missing from the industry in recent years.

Mission Statement
Retail

What do we offer & who needs us?

An established, professional security service from an enthusiastic, motivated and committed provider. From static security to construction sites, corporate properties and mobile patrols across the Midlands, peace of mind comes as standard with every contract we manage. Businesses that need Security range from large scale multi site corporations to single site locations, none are immune from the ever growing risk of loss or damage. The Octagon Patrol Management System can be bespoke to your Business providing yet another layer of reassurance.

Trusted, experienced, dedicated and competitively priced we’re the security partner you can rely on 24/7. You can be confident that we’ve got your best interests at heart from the outset.

Why choose us?

Your partnership with us is an important investment in your business. And it’s sometimes one you never realise you need. As a deterrent to potential threats, we mitigate the risk of crime, attack or trespass on your premises.

The best things come in threes. And the benefits of appointing an external security team to safeguard your business are no exception:

  1. We could reduce your company insurance
  2. Our dedicated account managers are available 24/7 to provide you with a first-class service when your business needs it most
  3. We give you peace of mind, protection and keep your people, property and assets safe

We strive towards operational excellence and pride ourselves on the exceptional customer service we provide.

What sets us apart?

We’re transparent, open and honest. Your protection is our priority and we provide a high quality service that gives you reassurance as well as results and one that reflects our ethics, business standards and values.

We pride ourselves on providing excellent service for our colleagues and clients alike. We believe our colleagues should be just as looked after as you are. An engaged and valued team provide a loyal and effective service – they take pride in their job and care about their clients…we want to keep it that way.

Revenue doesn’t drive us. Providing you with a professional protection service does.

Memberships & Accreditations

Accreditations Accreditations

Corporate Social Responsibility

We take our Corporate Social Responsibilites very seriously. As a business operation based in Leicestershire we continually engaging with local organisations to see where we may be able to add value. But our responsibilities don’t just stop there and we are constantly looking at ways to support events, charities and businesses throughout the UK.

Retail

“Having used different security options over the years to support our serviced offices it was clear from the offset that Octagon Facilities Management are different. Their flexible, forward thinking approach really gives the right impression for our business operation. The concierge security officers provided really do make it their priority to deliver first class service to our customers as if it was their own business this really does set them apart. Regular meetings are held with the Managing Director to ensure continuous service excellence is provided to us and any actions are promptly implemented by the operations team.”

Emma Shabtay-White, Business Box - Centre Manager